Chapter 3 · Topic 3.1 · Prelims + Mains1 of 3

Aptitude: Aptitude and integrity

Key points

  • Aptitude vs attitude; foundational values.
  • Integrity; trust deficit.
  • Empathy, compassion, tolerance.

Prelims box: facts and traps

BasisAptitude
Meaningcapacity or potential
Naturelargely cognitive and skill-based
Changedevelops with training
Exampleanalysing a budget quickly.
  • Trap: Illustrate: an honest engineer who does not understand load calculations may approve a weak bridge (weak and useless); a brilliant engineer who takes bribes to pass substandard steel endangers lives (dangerous).

Aptitude and foundational values

Aptitude is a person’s natural or learnt capacity to do a kind of work well, such as reasoning, decision-making or dealing with people. Attitude is how one feels and thinks about something. Aptitude answers can I do it well; attitude answers do I want to and in what spirit. A civil servant needs both: aptitude for the job and an attitude of service.

BasisAptitudeAttitude
Meaningcapacity or potentialevaluation, feeling
Naturelargely cognitive and skill-basedaffective and value-laden
Changedevelops with trainingchanges with persuasion and experience
Exampleanalysing a budget quicklycaring whether the poor benefit

Teaching comparison.

Foundational values are the core values that hold civil service together: integrity, impartiality and non-partisanship, objectivity, dedication to public service, and empathy, tolerance and compassion towards the weaker sections. These are the exact words of the GS4 syllabus.

Mains 2018 asked: State the three basic values, universal in nature, in the context of civil services and bring out their importance. A strong choice is integrity (trust), impartiality (fairness to all) and empathy (care for the weakest), each with an example from service delivery.

Asked by UPSCUPSC Mains 2018 · GS Paper IV · Q1(a) · 10 marks

State the three basic values, universal in nature, in the context of civil services and bring out their importance.

Mains 2021 asked to Identify ten essential values that are needed to be an effective public servant and ways to prevent non-ethical behaviour. List: integrity, honesty, impartiality, non-partisanship, objectivity, accountability, transparency, empathy, courage of conviction and dedication. Prevention: clear codes, training, rotation, e-governance, swift discipline, and rewards for honest work.

Asked by UPSCUPSC Mains 2021 · GS Paper IV · Q1(b) · 10 marks

Identify ten essential values that are needed to be an effective public servant. Describe the ways and means to prevent non-ethical behaviour in the public servants.

Integrity: the base of all values

Integrity means being whole: one’s words, values and actions match, in public and in private. It includes honesty but goes further, covering consistency and refusal to bend principles under pressure or temptation.

Mains 2014 asked about the statement Integrity without knowledge is weak and useless, but knowledge without integrity is dangerous and dreadful. Illustrate: an honest engineer who does not understand load calculations may approve a weak bridge (weak and useless); a brilliant engineer who takes bribes to pass substandard steel endangers lives (dangerous). Public service needs both.

Asked by UPSCUPSC Mains 2014 · GS Paper IV · Q3(a) · 10 marks

Integrity without knowledge is weak and useless, but knowledge without integrity is dangerous and dreadful. What do you understand by this statement? Explain your stand with illustrations from the modern context.

Mains 2017 said One of the tests of integrity is complete refusal to be compromised and asked for a real-life example. Answer with a generic but real-type example: an officer who refuses to change a tender evaluation despite pressure and transfer threats, and records the pressure in writing. Avoid naming living officers unless facts are well established.

Asked by UPSCUPSC Mains 2017 · GS Paper IV · Q4(a) · 10 marks

One of the tests of integrity is complete refusal to be compromised. Explain with reference to a real life example.

Mains 2014 also asked about The current society is plagued with widespread trust-deficit, its effects and how to make oneself trustworthy. Effects: personal anxiety and isolation; social costs such as more litigation, slower business and weaker democracy. Personal steps: keep promises, admit mistakes, be consistent, and protect confidences.

Asked by UPSCUPSC Mains 2014 · GS Paper IV · Q5(a) · 10 marks

The current society is plagued with widespread trust-deficit. What are the consequences of this situation for personal well-being and for societal well-being? What can you do at the personal level to make yourself trustworthy?

Mains box: analysis and answer points

  • Aptitude is a person's natural or learnt capacity to do a kind of work well, such as reasoning, decision-making or dealing with people.
  • Attitude is how one feels and thinks about something.
  • Aptitude answers can I do it well; attitude answers do I want to and in what spirit.
  • Likely next angle: Foundational values listed
  • Asked: Mains 2018 (GS Paper IV, 10 marks): State the three basic values, universal in nature, in the context of civil services and bring out their importance.

Practice

Write an answer

In 150 words, explain the significance of Aptitude with one recent example.

Flashcards (8)

Aptitude vs attitude?

Capacity to do vs feeling about doing.

List the GS4 foundational values.

Integrity, impartiality, non-partisanship, objectivity, dedication, empathy, tolerance, compassion.

Three universal civil-service values (one

set)? Integrity, impartiality, empathy.

One way to prevent non-ethical behaviour?

Clear codes with swift discipline.

Integrity in one line?

Words, values and deeds match.

Knowledge without integrity is...?

Dangerous and dreadful.

A test of integrity (2017)?

Complete refusal to be compromised.

Social cost of trust deficit?

More litigation, slower business, weaker democracy.

Next topic · 3.2 →Aptitude: Neutrality and dedication

Syllabus: GS-IV · Ethics and Human Interface: Essence, determinants and consequences of Ethics in-…

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